FAQs
Yes, all of our chauffeurs are required to be fully vaccinated. Additionally, vehicles are sanitized and cleaned before and after every ride.
International Flights: Your chauffeur will meet you after you have collected your luggage and you exit outside the customs area. The chauffeur will be inside the terminal with a name sign. From there, you and your bags will be escorted to your reserved vehicle in the parking garage.
Please note: In the rare event that your chauffeur is unable to find close enough parking to your terminal, he/she may need to arrange a curbside pickup with you.
Yes, as soon as your flight departs your chauffeur will keep track of any changes or delays in your flights arrival time and adjust your pickup time accordingly.
Enjoy 30 minutes of free wait-time for domestic flight pickups, 60 minutes for international flight pickups, and 15 minutes for all other non-airport pickups and non-hourly jobs. A fee of $2 will apply for each minute waited after the free wait-time period has ended.
Yes, during times of heavy traffic chauffeurs will use HOV lanes when and where ever possible on HWY 1.